For CANCOM, working together with customers and partners in a spirit of trust is a top priority. For this reason, we optimise our processes and internal procedures on a daily basis.

With our certifications according to ISO standards, we ensure the highest level of quality and security and accompany your company with competence through the digital transformation.

Group-wide certifications

The CANCOM Group and its subsidiaries operate at more than 40 locations. Group-wide certifications ensure overarching standards. Companies acquired by the CANCOM Group are integrated into the existing certifications after a transition phase.

Certification requirements are checked both internally and externally as part of annual audits.

ISO / IEC 27001
Information Security

ISO / IEC 27001


The 27001 standard for Information Security Management Systems (ISMS) aims to ensure that all confidential data is protected, the integrity of operational data is maintained and data is available at all times. Through our years of experience in security, we understand the importance of conscientious handling of information to keep the business running.

All services and offerings of the CANCOM Group have been successfully certified in accordance with ISO 27001.

ISO 27005 & ISO 31000
Risk Management



Risks such as reputational or brand damage and cybercrime are increasingly feared by organisations of all types around the world. Our data centers are preemptively equipped with equipment that allows us to maintain performance in the event of a loss through our automated high availability architecture combined with our multi-data center concept. Our ISO 27005 and ISO 31000 certified risk management system enables us to identify risks at an early stage and proactively implement appropriate countermeasures where necessary. Risk Management covers both functional, technical and organizational aspects.

ISO 27017
Cloud Security

ISO 27017


Cloud environments have become a central component of our internal implementations as well as our service provision in recent years. In order to demonstrably manage and secure cloud environments, while also being able to demonstrate independent verification, we have certified to ISO 27017. This is a security standard designed for cloud service providers and users to create a more secure cloud-based environment and safeguard against cybercrime scenarios.

ISO 27018
Cloud Data Protection

ISO 27018


The ISO 27018 standard specifies data protection requirements for cloud service providers and formulates monitoring mechanisms and guidelines for implementing measures to ensure the protection of personal data in the cloud. With our ISO 27018 certificate, we ensure that the requirements of the General Data Protection Regulation are also met in cloud environments.

ISO 27701
Data Protection


ISO/IEC 27701 is an extension of ISO/IEC 27001 to include the aspect of data protection. This standard adds additional requirements to the information security management system (ISMS). Accordingly, a data protection information management system (PIMS) has been set up and implemented in the CANCOM Group. The standard defines role profiles for those responsible and those entrusted with the processing of personal data in order to manage data protection controls.

ISO 22313
Business Continuity Management


Since the beginning of 2019, the CANCOM Group has been certified in accordance with the business continuity standards ISO 22313. The risks evaluated on the basis of risk management are subjected to an analysis in Business Continuity Management. As part of this analysis, proactive and reactive measures are developed and established in order to be able to respond in good time to business interruptions of any origin, for example. The standard specifies the requirements for the implementation, operation, monitoring and continuous improvement of a documented continuity management system.

ISO 50001
Energy Management




With the ISO 50001 energy management system, companies improve their energy-related performance, increase energy efficiency and optimize energy use. Environmental protection is a matter close to our hearts and so we also want to contribute to reducing CO2 emissions. This includes a responsible use of resources. In this way, we continuously reduce our energy consumption and increase our energy efficiency at the same time.

Certifications for individual companies and parts of the CANCOM Group

In order to be able to respond to the individual requirements of our customers, several companies in the CANCOM Group hold additional certifications.

ISO 9001
Quality Management



For many years, CANCOM has relied on a quality management system in accordance with DIN EN ISO 9001, which is consistently developed further. The quality management system gives us the opportunity to continuously review and improve processes. Based on this, we can increase customer satisfaction and ensure sustainable organisational development in line with the market. Since 30.03.2017 the certification is based on the updated standard revision 9001:2015.

ISO 14001
Environmental Management

ISO 14001 Umweltmanagement


ISO 14001 is a recognized basis for environmental management systems and covers all aspects for continuous improvement of environmental performance. The standard defines the establishment, implementation, maintenance and continuous improvement of the environmental management system.

This certification helps CANCOM to promote environmental protection, reduce environmental impacts and achieve its environmental goals.

Further Certifications




The AEO (Authorised Economic Operator) was introduced by the World Customs Organisation to jointly ensure the security of the international supply chain. The status certifies the reliability and trustworthiness of certified companies and allows them to benefit from a simplification of the customs procedure. As an AEO, we guarantee the fulfilment of the following criteria: compliance with customs and tax regulations, satisfactory accounting system, solvency, security standards, practical and professional competence. In this way, we also want to contribute to making global trade easier and safer.

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Marcel Reifenberger
Chief Security Officer (CSO)