Services: Supply Services

Services: Supply Services

CANCOM Service Factory

Purchase, logistics, rollout - everything one-stop

Service Factory

Modern hardware and software is essential for successful and smooth business operations. To get the most out of IT, the IT infrastructure must be continuously optimized and obsolete hardware replaced. Depending on company size, number and type of devices, a large-scale project can be created quickly that ties up many internal resources – in addition to daily business. The selection and ordering of new hardware and software alone is not enough: The devices must be delivered, assembled and commissioned, ideally directly at the user’s workplace. Sensitive data is often still stored on the old devices, so professional deletion and disposal is essential. Our experts from the CANCOM Service Factory take care of all this – and much more. So that our customers can fully concentrate on their business.

Learn more about the CANCOM Service Factory in the video

Individual Client Lifecycle Management

The CANCOM Service Factory is your reliable partner – not only for a fast and secure rollout process of your devices, but also for software installation, commissioning and return of your old devices. If required, our IT Remarketing team will also take care of the refurbishment and remarketing of your used hardware.

Our efficient Client Lifecycle Management is exactly tailored to your wishes and requirements and supports you step by step in all relevant areas. Starting with procurement, through the rollout process to the refinement of the devices – you receive the tailor-made solution for your individual needs.

At the same time, you benefit from the first-class service offerings of the CANCOM Service Factory. The recording of device data, labelling, data erasure, hardware upgrades, test runs and much more – our customers receive uncomplicated solutions from a single source. So you can fully concentrate on your business success, we take care of your IT.

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Our service portfolio at a glance

Hardware upgrade


Deployment, installation and personalization


Asset management and inventory


Test run of the hardware components incl. documentation


Management of device pools via CMDB


Scalable and standardized manufacturing process


Certified Project Managers according to ITIL & Prince2


Capacity of up to 1,500 devices per shift


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For more information and details about our solutions and partners in the Service Factory sector, please visit the topic website.