CANCOM Service Factory

Purchase, logistics, rollout - everything from a single source

Modern hardware and software is essential for successful and smooth business operations. To get the most out of IT, the IT infrastructure must be continuously optimized and obsolete hardware replaced. Depending on company size, number and type of devices, a large-scale project can be created quickly that ties up many internal resources – in addition to daily business. The selection and ordering of new hardware and software alone is not enough: The devices must be delivered, assembled and commissioned, ideally directly at the user’s workplace. Sensitive data is often still stored on the old devices, so professional deletion and disposal is essential. Our experts from the CANCOM Service Factory take care of all this – and much more. So that our customers can fully concentrate on their business.


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Individual Client Lifecycle Management

The CANCOM Service Factory is your reliable partner – not only for a fast and secure rollout process of your devices, but also for software installation, commissioning and return of your old devices. If required, our IT Remarketing team will also take care of the refurbishment and remarketing of your used hardware. Our efficient Client Lifecycle Management is exactly tailored to your wishes and requirements and supports you step by step in all relevant areas. Starting with procurement, through the rollout process to the refinement of the devices – you receive the tailor-made solution for your individual needs.

At the same time, you benefit from the first-class service offerings of the CANCOM Service Factory. The recording of device data, labelling, data erasure, hardware upgrades, test runs and much more – our customers receive uncomplicated solutions from a single source. So you can fully concentrate on your business success, we take care of your IT.

Client Lifecycle Management

Our service portfolio at a glance

  • Hardware upgrade
  • Deployment, installation and personalization
  • Asset management and inventory
  • Test run of the hardware components incl. documentation
  • Management of device pools via CMDB
  • Scalable and standardized manufacturing process
  • Certified Project Managers according to ITIL & Prince2
  • Capacity of up to 1,000 devices per shift

Service Factory


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Questions about the CANCOM Service Factory?

Simply send us an e-mail to or call us at:
+49 8225 996-1117. We are happy to answer your questions.

Learn more about the CANCOM Service Factory and gain an insight into the comprehensive portfolio.

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Markus Konhäuser
Manager Service Factory