CANCOM On-Site and Repair Services

Achieve high availability with On-Site and Repair Services

Our On-Site and Repair Services provide you quick, reliable repair and reconstitution of your systems when they fail, allowing you to continue your work efficiently.

Our modular User Help Desk packages are tailored to your individual needs and requirements, allowing smooth business operation.

Whether an interruption is to be corrected or a server and storage system repaired, our On-Site and Repair Services guarantee you qualified, sustainable support at any time.

USE CANCOM ON-SITE AND REPAIR SERVICES AND TAKE ADVANTAGE OF QUICK, RELIABLE REPAIR WHEN YOUR IT GOES DOWN.

Contact us for a non-binding consultation!

Our On-Site and Repair Services portfolio

Client management (IMAC/R/D)

  • Constant on-site supervision support for IT and communications infrastructures
  • First- and second-level support
  • Software pre-installation
  • Roll-out
  • Installation, relocation, expansion, and modification
  • De-installation and recycling
  • Life Cycle Management

Help Desk Services

  • Modular User Help Desk package for all requirements
  • On-site User Help Desk (front office)
  • Central User Help Desk (back office)
  • Process evaluation and management according to ITIL

Repair and replacement services

  • Fault correction
  • Server and storage system repair
  • Network, security, and communications system repair
  • Repair of notebooks, PCs, printers, and other peripherals
  • Guarantee service with replacement parts fulfillment
  • Maintenance contracts

Personnel services

  • Personnel leasing
  • Interim management

Our Partners

What our clients have to say

“CANCOM provided us a competent, experienced team who assisted us from the very beginning and helped achieve a seamless roll-out of the new devices. The excellent planning and execution of the roll-out meant a minimal burden for our business operations.” Lars Ruffing, Swiss Life Germany

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Contact
Carsten Sarow
Manager Professional Services

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