CANCOM On-Site and Repair Services

Achieve high availability with On-Site and Repair Services

Our On-Site and Repair Services provide you quick, reliable repair and reconstitution of your systems when they fail, allowing you to continue your work efficiently.

Our modular User Help Desk packages are tailored to your individual needs and requirements, allowing smooth business operation.

Whether an interruption is to be corrected or a server and storage system repaired, our On-Site and Repair Services guarantee you qualified, sustainable support at any time.


Contact us for a non-binding consultation!

Our On-Site and Repair Services portfolio

Client management (IMAC/R/D)

  • Constant on-site supervision support for IT and communications infrastructures
  • First- and second-level support
  • Software pre-installation
  • Roll-out
  • Installation, relocation, expansion, and modification
  • De-installation and recycling
  • Life Cycle Management

Help Desk Services

  • Modular User Help Desk package for all requirements
  • On-site User Help Desk (front office)
  • Central User Help Desk (back office)
  • Process evaluation and management according to ITIL

Repair and replacement services

  • Fault correction
  • Server and storage system repair
  • Network, security, and communications system repair
  • Repair of notebooks, PCs, printers, and other peripherals
  • Guarantee service with replacement parts fulfillment
  • Maintenance contracts

Personnel services

  • Personnel leasing
  • Interim management

Our Partners

What our clients have to say

“CANCOM provided us a competent, experienced team who assisted us from the very beginning and helped achieve a seamless roll-out of the new devices. The excellent planning and execution of the roll-out meant a minimal burden for our business operations.” Lars Ruffing, Swiss Life Germany

Share page

Carsten Sarow
Manager Professional Services

Cookies on this Website

Cookies are important for the correct functioning of a website. In order to understand how our site is generally used and to make your visit more interesting and personalized, we use cookies and other technologies. Please make your preferred cookie selection to continue. Help.

Select an option to continue

Your selection was saved!

You can change your cookie setting at any time. For an explanation of each setting, see help.


We respect your privacy and privacy. In order to understand how our site is generally used and to make your visit more interesting and personalized, we collect information about the use of this site. We use cookies for this purpose. We also share information about your use of our website with our social media, advertising and analytics partners in accordance with our privacy policy. You can manage your preferences in the cookie settings and change them anytime.

Attention: If you are not yet 16 years old, please be sure to deactivate all cookies that are not necessary, as cookies must be licensed by children under 16 years of age to have the consent of a legal guardian.

  • Accept all cookies:
    This feature allows all cookies for tracking and page analysis, website personalization cookies or social media services. These include cookies from external providers, such as Youtube or Vimeo, to allow the playback of videos and cookies, which are not only necessary for the operation of the website. These are cookies for marketing, statistics and others.
  • Only allow cookies that are set from this website:
    In addition to the necessary cookies, additional cookies are loaded, which are used by the website operator for this website. These are, for example, cookies, which influence the way a website behaves or looks like (eg your preferred language or the region you are in).
  • Only accept cookies that are necessary for the function of this site:
    Necessary cookies help to make a website usable by enabling basic functions such as page navigation and access to secure areas of the website. The website may not work properly without these cookies. Cookies are not set with this option, except for technical reasons.