Our values

We live from the trust and loyalty of our customers. Therefore, a trusting and cooperative relationship with customers and partners is our top priority. Under the motto "fair comes first!" our behavior is based on integrity, respect and fair dealing. 

The trust of our customers is our capital. We thrive on this trust and are committed to our customers. To build credibility and trust among all stakeholders, we always act with integrity. This trust depends largely on how we conduct ourselves and how we use our expertise for the benefit of our customers, shareholders, business partners, and the CANCOM Group. The customer is always at the center of our thoughts and actions. We listen to our customers, understand their needs, and make clear performance promises. We align ourselves and our processes accordingly - for an excellent customer experience. Accordingly, we always act proactively in the interests of our customers and strive in our daily work to solve our customers' problems sustainably and to create added value for our customers. In all our activities and responsibilities, we demonstrate our competence and expertise. We know our processes and apply the CANCOM guidelines in our areas of responsibility. 

In the course of digitization, we develop new, innovative IT solutions for our customers every day and accompany them on their path to digital transformation. This results in countless exciting projects that constantly present us with new challenges and make us think in new directions. In order to maintain innovation leadership in our markets, we always courageously seek new solutions, give the necessary freedom, support creative ideas, adapt quickly to changes and continuously improve our work. This makes us the Leading Digital Transformation Partner for our customers. We enable, value and encourage innovative ways of working. Because we stand behind what we do every day, we demonstrate high performance, supporting continuous growth. To continuously evolve and innovate in line with our guiding principles and business strategy, we are constantly looking for new talents who fit in, complement us, love challenges and feel at home in the world of IT and technology. 

Sustainability is a matter close to our hearts and has a high priority as part of our corporate culture. We therefore think and act in an environmentally conscious manner and stand for sustainable business and cooperation. 

We are aware that resources are not available in unlimited quantities. For this reason, an adequate sustainability policy for the protection of the environment is an essential building block for us in connection with the pursuit of long-term corporate goals. We are therefore working consistently on the implementation of measures that enable a reduction of negative impacts on the environment. IT as a means and product can make a decisive contribution to greater sustainability here. We take environmental aspects into account in our processes so that we can systematically derive environmentally friendly and sustainable measures from them. We involve our suppliers in these processes. We want to avoid and try to minimize environmental pollution in all areas of the company. We promote a self-responsible and environmentally protective awareness and behavior among our employees. We observe relevant environmental regulations and laws and implement them in the company. For us, sustainability also means acting in a compliant manner, i.e. adhering to our Code of Conduct, laws and guidelines in every situation. In order to be successful on the market in the long term, we rely on sustainable corporate management. We are interested in long-lasting customer relationships and want to offer our customers lasting, reliable services and solutions. We stand for sustainable, future-oriented business. To this end, we invest in and focus on forward-looking technologies and areas. Our employees are the basis of our long-term success. We are convinced of their potential and capabilities. We therefore manage and develop our employees sustainably and aim to retain them in the long term. We see the continuous development of their skills and competencies as a decisive factor for CANCOM's successful future. 

We focus on flexibility and adapt quickly and easily to changing requirements and situations. 

Lifelong learning is part of our self-image. For this, self-reflection, high commitment, curiosity and willingness to learn are fundamental and essential. 

Our dealings are characterized by trust, tolerance, empathy and transparency. We respect differences, build on diversity and do not tolerate any discrimination based on age, disabilities, origin, gender, political stance, religion, ideology or sexual orientation. 

We communicate in a spirit of partnership and appreciation and always treat our counterparts fairly and respectfully. 

We communicate effectively and transparently both internally and externally. This is because our corporate culture is characterized by an open, inclusive and constructive climate that promotes independent and results-oriented performance. We support the exchange of information and knowledge and encourage new ideas and ways of thinking. For us, effective communication based on partnership forms the basis for a good working environment, which is an important prerequisite for the economic success of our company. We are able to give and receive feedback clearly, appreciatively and empathically because we believe that open communication is the best way for personal and professional development. That is why we prefer direct communication. We treat our counterpart as we would like to be treated, and we are able to justify our decisions in an understandable way. Out of respect, we always prepare for effective and productive meetings. Conducting ourselves as partners and talking "at eye level" are the basis of satisfied customers and thus of our sustainable corporate success. 

We value collegial cooperation. The secret of our success is teamwork. Working in teams is as necessary as it is natural for us. 

We are committed to cooperative behavior and guarantee a healthy working environment at all functional levels. To this end, we promote measures to create and maintain a working environment in which different knowledge and experiences are lived. In the event of conflicts of interest, we show understanding and a willingness to compromise. Our teams value cooperation and are committed to common goals, values and rules of collaboration.

We advocate an independent way of working and make decisions for our area of responsibility. We bear the responsibility for this and use our creative leeway.

We are committed to creating outstanding solutions for our tasks. 

We take on challenges to achieve the best performance. We take the initiative and actively engage in our role to solve problems with the goal of sustainable results. We focus our efforts on finding profitable solutions. In doing so, we take that one step further in our interactions with customers, suppliers, manufacturers, business partners and colleagues that makes the difference between a good solution and a very good solution.
We take responsibility for our work and prioritize tasks to meet our challenges. To this end, we optimize our internal processes and ways of working, even in complex and unforeseen situations. We know our roles and responsibilities. Therefore, we know how to allocate our time and resources according to the business strategy.