Company

Company

Our values

The navigation compass for our actions

We rethink work models and improve the way we live together in our society with innovative, secure and sustainable digital solutions. As a Leading Digital Transformation Partner, we solve our business partners’ challenges through the smart use of technology. This is what gives meaning to what we do.

What drives us

"Making life and work better with sustainable digital solutions."

We enthusiastically accompany our customers into the digital future. CANCOM is the IT service provider you as our business partners can rely on. Behind CANCOM are more than 4,000 creative people who work together as a team internationally and strive together for the best IT solutions for our customers. These people and our shared values are our navigation compass, guiding everything we do and making CANCOM what it is.

What drives us

"Making life and work better with sustainable digital solutions."

We enthusiastically accompany our customers into the digital future. CANCOM is the IT service provider you as our business partners can rely on. Behind CANCOM are more than 4,000 creative people who work together as a team internationally and strive together for the best IT solutions for our customers. These people and our shared values are our navigation compass, guiding everything we do and making CANCOM what it is.

Our CANCOM culture

Our corporate culture is based on three core values: innovation, agility and sustainability. These values guide our entrepreneurial actions, the way we work, the way we collaborate with our customers and business partners, and ultimately our entire corporate culture.

werte_en_2
What we do
Plan

We support our customers in planning IT projects and provide them with vendor-independent consulting services. We cover everything that is necessary for successful project initiation. 

Build

We take care of the successful realization of IT projects. We coordinate and implement the solutions and ensure that your order is also a success.  

Perform

We ensure that our customers’ IT operations are trouble-free and secure. Through our services, we provide relief for the partial or complete operation of IT infrastructures. 

How we do it
Innovative

For our customers we are always looking for the latest and best products, technologies and solutions and design unique services. 

Agile

In dialog with our customers, we adapt quickly and flexibly to the individual requirements of our customers when it comes to projects. 

Sustainable

We act in an environmentally conscious manner and stand for sustainable business. With our expertise, we serve long-standing customer relationships and ensure lasting and reliable services & solutions. 

CANCOM guidelines

CANCOM’s corporate philosophy is based on our 10 guiding principles. They define our motives and principles of action and show internally and externally what we value at CANCOM. 

CANCOM Werte
01
Our customer is at the center.

We live from the trust and loyalty of our customers. Therefore, a trusting and cooperative relationship with customers and partners is our top priority. Under the motto "fair comes first!" our behavior is based on integrity, respect and fair dealing. 

The trust of our customers is our capital. We thrive on this trust and are committed to our customers. To build credibility and trust among all stakeholders, we always act with integrity. This trust depends largely on how we conduct ourselves and how we use our expertise for the benefit of our customers, shareholders, business partners, and the CANCOM Group. The customer is always at the center of our thoughts and actions. We listen to our customers, understand their needs, and make clear performance promises. We align ourselves and our processes accordingly - for an excellent customer experience. Accordingly, we always act proactively in the interests of our customers and strive in our daily work to solve our customers' problems sustainably and to create added value for our customers. In all our activities and responsibilities, we demonstrate our competence and expertise. We know our processes and apply the CANCOM guidelines in our areas of responsibility. 

CANCOM Werte
02
We are innovative.

Every day we face new challenges, make complex and sustainable decisions through conscious behavior and create innovative solutions.

In the course of digitization, we develop new, innovative IT solutions for our customers every day and accompany them on their path to digital transformation. This results in countless exciting projects that constantly present us with new challenges and make us think in new directions. In order to maintain innovation leadership in our markets, we always courageously seek new solutions, give the necessary freedom, support creative ideas, adapt quickly to changes and continuously improve our work. This makes us the Leading Digital Transformation Partner for our customers. We enable, value and encourage innovative ways of working. Because we stand behind what we do every day, we demonstrate high performance, supporting continuous growth. To continuously evolve and innovate in line with our guiding principles and business strategy, we are constantly looking for new talents who fit in, complement us, love challenges and feel at home in the world of IT and technology. 

CANCOM Werte
03
We are sustainable.

Sustainability is a matter close to our hearts and has a high priority as part of our corporate culture. We therefore think and act in an environmentally conscious manner and stand for sustainable business and cooperation. 

We are aware that resources are not available in unlimited quantities. For this reason, an adequate sustainability policy for the protection of the environment is an essential building block for us in connection with the pursuit of long-term corporate goals. We are therefore working consistently on the implementation of measures that enable a reduction of negative impacts on the environment. IT as a means and product can make a decisive contribution to greater sustainability here. We take environmental aspects into account in our processes so that we can systematically derive environmentally friendly and sustainable measures from them. We involve our suppliers in these processes. We want to avoid and try to minimize environmental pollution in all areas of the company. We promote a self-responsible and environmentally protective awareness and behavior among our employees. We observe relevant environmental regulations and laws and implement them in the company. For us, sustainability also means acting in a compliant manner, i.e. adhering to our Code of Conduct, laws and guidelines in every situation. In order to be successful on the market in the long term, we rely on sustainable corporate management. We are interested in long-lasting customer relationships and want to offer our customers lasting, reliable services and solutions. We stand for sustainable, future-oriented business. To this end, we invest in and focus on forward-looking technologies and areas. Our employees are the basis of our long-term success. We are convinced of their potential and capabilities. We therefore manage and develop our employees sustainably and aim to retain them in the long term. We see the continuous development of their skills and competencies as a decisive factor for CANCOM's successful future. 

CANCOM Werte
04
We think agilely and flexibly.

We focus on flexibility and adapt quickly and easily to changing requirements and situations. 

 

Through an agile environment, we are open to change and actively align our actions with the needs of the market and the company. We are always ready to flexibly adapt ourselves and our processes to changing requirements and situations. Our managers are role models and lead their teams through a process of cooperative creation and continuous learning without losing focus on the customer. We also focus on young talents with an agile mindset as well as a committed, proactive and open approach and support them in performing their tasks and in their personal development.
CANCOM Werte
05
We are enthusiastic
and willing to learn.

Lifelong learning is part of our self-image. For this, self-reflection, high commitment, curiosity and willingness to learn are fundamental and essential. 

We believe that enthusiastic employees can also inspire customers and support our employees wherever possible. We believe that self-awareness, listening and a willingness to learn and develop are the keys to success and to high performance and results. We expect our employees to be aware of their own strengths and weaknesses and to know the impact of their attitudes. In the spirit of a positive error culture, we deal constructively with criticism and openly with mistakes, as we can learn and improve from them.

We actively promote training and education and support our employees and teams in their personal development and their contribution to CANCOM's vision. In doing so, we learn not only in training, but also in everyday life and reflect on our own attitudes. We support each other, learn from each other, and get excited about other areas as well. We are specialists in our area of responsibility, have the highest expectations of ourselves and continuously develop our skills. Our decisions are based on facts and not on personal opinions. 

CANCOM Werte
06
We foster diversity and integration.

Our dealings are characterized by trust, tolerance, empathy and transparency. We respect differences, build on diversity and do not tolerate any discrimination based on age, disabilities, origin, gender, political stance, religion, ideology or sexual orientation. 

We treat our counterparts with respect as a matter of principle. We are expressly committed to the protection of human rights and promote their observance within our sphere of influence. We do not tolerate any discrimination, racist remarks or harassment in the work environment with regard to age, physical or mental abilities, origin, gender, political stance, religion, ideology or sexual orientation. We believe that diversity in heterogeneous teams and the contribution of people with different biographies, educational backgrounds, views and perspectives leads to the emergence of new ideas and better solutions to issues of all kinds and we are open to all suggestions and contributions.
Principles for respecting human rights are part of the CANCOM Code of Conduct, compliance with which is mandatory for all employees of the CANCOM Group, regardless of their location or position. 

CANCOM Werte
07
Partnership and effective communication.

We communicate in a spirit of partnership and appreciation and always treat our counterparts fairly and respectfully. 

We communicate effectively and transparently both internally and externally. This is because our corporate culture is characterized by an open, inclusive and constructive climate that promotes independent and results-oriented performance. We support the exchange of information and knowledge and encourage new ideas and ways of thinking. For us, effective communication based on partnership forms the basis for a good working environment, which is an important prerequisite for the economic success of our company. We are able to give and receive feedback clearly, appreciatively and empathically because we believe that open communication is the best way for personal and professional development. That is why we prefer direct communication. We treat our counterpart as we would like to be treated, and we are able to justify our decisions in an understandable way. Out of respect, we always prepare for effective and productive meetings. Conducting ourselves as partners and talking "at eye level" are the basis of satisfied customers and thus of our sustainable corporate success. 

CANCOM Werte
08
Teamwork and cooperation.

We value collegial cooperation. The secret of our success is teamwork. Working in teams is as necessary as it is natural for us. 

We are committed to cooperative behavior and guarantee a healthy working environment at all functional levels. To this end, we promote measures to create and maintain a working environment in which different knowledge and experiences are lived. In the event of conflicts of interest, we show understanding and a willingness to compromise. Our teams value cooperation and are committed to common goals, values and rules of collaboration.

CANCOM Werte
09
We use our creative leeway responsibly.

We advocate an independent way of working and make decisions for our area of responsibility. We bear the responsibility for this and use our creative leeway.

As specialists in our field, we benefit from confidence in our abilities and a wide scope for creativity. For this, we take responsibility and grow with our tasks and responsibilities. We support our teams in making their contribution to the strategic direction and act as a know-how supplier for all internal and external business partners. We believe that without risk-taking there is no innovation and without mistakes there is no learning effect. For this reason, we make conscious decisions in our area of responsibility and view mistakes as part of a transparent learning process and opportunity for further development. 

CANCOM Werte
10
Our goal is to provide excellent solutions.

We are committed to creating outstanding solutions for our tasks. 

We take on challenges to achieve the best performance. We take the initiative and actively engage in our role to solve problems with the goal of sustainable results. We focus our efforts on finding profitable solutions. In doing so, we take that one step further in our interactions with customers, suppliers, manufacturers, business partners and colleagues that makes the difference between a good solution and a very good solution.
We take responsibility for our work and prioritize tasks to meet our challenges. To this end, we optimize our internal processes and ways of working, even in complex and unforeseen situations. We know our roles and responsibilities. Therefore, we know how to allocate our time and resources according to the business strategy. 

CANCOM Leitlinien

Der Unternehmensphilosophie von CANCOM liegen unsere 10 Leitlinien zugrunde. Sie definieren unsere Motive und Handlungsprinzipien und zeigen nach innen und außen, worauf wir bei CANCOM Wert legen. 

CANCOM Werte
01
Our customer is at the center.

We live from the trust and loyalty of our customers. Therefore, a trusting and cooperative relationship with customers and partners is our top priority. Under the motto "fair comes first!" our behavior is based on integrity, respect and fair dealing. 

The trust of our customers is our capital. We thrive on this trust and are committed to our customers. To build credibility and trust among all stakeholders, we always act with integrity. This trust depends largely on how we conduct ourselves and how we use our expertise for the benefit of our customers, shareholders, business partners, and the CANCOM Group. The customer is always at the center of our thoughts and actions. We listen to our customers, understand their needs, and make clear performance promises. We align ourselves and our processes accordingly - for an excellent customer experience. Accordingly, we always act proactively in the interests of our customers and strive in our daily work to solve our customers' problems sustainably and to create added value for our customers. In all our activities and responsibilities, we demonstrate our competence and expertise. We know our processes and apply the CANCOM guidelines in our areas of responsibility. 

CANCOM Werte
02
We are innovative.

Every day we face new challenges, make complex and sustainable decisions through conscious behavior and create innovative solutions.

In the course of digitization, we develop new, innovative IT solutions for our customers every day and accompany them on their path to digital transformation. This results in countless exciting projects that constantly present us with new challenges and make us think in new directions. In order to maintain innovation leadership in our markets, we always courageously seek new solutions, give the necessary freedom, support creative ideas, adapt quickly to changes and continuously improve our work. This makes us the Leading Digital Transformation Partner for our customers. We enable, value and encourage innovative ways of working. Because we stand behind what we do every day, we demonstrate high performance, supporting continuous growth. To continuously evolve and innovate in line with our guiding principles and business strategy, we are constantly looking for new talents who fit in, complement us, love challenges and feel at home in the world of IT and technology. 

CANCOM Werte
03
We are sustainable.

Sustainability is a matter close to our hearts and has a high priority as part of our corporate culture. We therefore think and act in an environmentally conscious manner and stand for sustainable business and cooperation. 

We are aware that resources are not available in unlimited quantities. For this reason, an adequate sustainability policy for the protection of the environment is an essential building block for us in connection with the pursuit of long-term corporate goals. We are therefore working consistently on the implementation of measures that enable a reduction of negative impacts on the environment. IT as a means and product can make a decisive contribution to greater sustainability here. We take environmental aspects into account in our processes so that we can systematically derive environmentally friendly and sustainable measures from them. We involve our suppliers in these processes. We want to avoid and try to minimize environmental pollution in all areas of the company. We promote a self-responsible and environmentally protective awareness and behavior among our employees. We observe relevant environmental regulations and laws and implement them in the company. For us, sustainability also means acting in a compliant manner, i.e. adhering to our Code of Conduct, laws and guidelines in every situation. In order to be successful on the market in the long term, we rely on sustainable corporate management. We are interested in long-lasting customer relationships and want to offer our customers lasting, reliable services and solutions. We stand for sustainable, future-oriented business. To this end, we invest in and focus on forward-looking technologies and areas. Our employees are the basis of our long-term success. We are convinced of their potential and capabilities. We therefore manage and develop our employees sustainably and aim to retain them in the long term. We see the continuous development of their skills and competencies as a decisive factor for CANCOM's successful future. 

CANCOM Werte
04
We think agilely and flexibly.

We focus on flexibility and adapt quickly and easily to changing requirements and situations. 

 

Through an agile environment, we are open to change and actively align our actions with the needs of the market and the company. We are always ready to flexibly adapt ourselves and our processes to changing requirements and situations. Our managers are role models and lead their teams through a process of cooperative creation and continuous learning without losing focus on the customer. We also focus on young talents with an agile mindset as well as a committed, proactive and open approach and support them in performing their tasks and in their personal development.
CANCOM Werte
05
We are enthusiastic
and willing to learn.

Lifelong learning is part of our self-image. For this, self-reflection, high commitment, curiosity and willingness to learn are fundamental and essential. 

We believe that enthusiastic employees can also inspire customers and support our employees wherever possible. We believe that self-awareness, listening and a willingness to learn and develop are the keys to success and to high performance and results. We expect our employees to be aware of their own strengths and weaknesses and to know the impact of their attitudes. In the spirit of a positive error culture, we deal constructively with criticism and openly with mistakes, as we can learn and improve from them.

We actively promote training and education and support our employees and teams in their personal development and their contribution to CANCOM's vision. In doing so, we learn not only in training, but also in everyday life and reflect on our own attitudes. We support each other, learn from each other, and get excited about other areas as well. We are specialists in our area of responsibility, have the highest expectations of ourselves and continuously develop our skills. Our decisions are based on facts and not on personal opinions. 

CANCOM Werte
06
We foster diversity and integration.

Our dealings are characterized by trust, tolerance, empathy and transparency. We respect differences, build on diversity and do not tolerate any discrimination based on age, disabilities, origin, gender, political stance, religion, ideology or sexual orientation. 

We treat our counterparts with respect as a matter of principle. We are expressly committed to the protection of human rights and promote their observance within our sphere of influence. We do not tolerate any discrimination, racist remarks or harassment in the work environment with regard to age, physical or mental abilities, origin, gender, political stance, religion, ideology or sexual orientation. We believe that diversity in heterogeneous teams and the contribution of people with different biographies, educational backgrounds, views and perspectives leads to the emergence of new ideas and better solutions to issues of all kinds and we are open to all suggestions and contributions.
Principles for respecting human rights are part of the CANCOM Code of Conduct, compliance with which is mandatory for all employees of the CANCOM Group, regardless of their location or position. 

CANCOM Werte
07
Partnership and effective communication.

We communicate in a spirit of partnership and appreciation and always treat our counterparts fairly and respectfully. 

We communicate effectively and transparently both internally and externally. This is because our corporate culture is characterized by an open, inclusive and constructive climate that promotes independent and results-oriented performance. We support the exchange of information and knowledge and encourage new ideas and ways of thinking. For us, effective communication based on partnership forms the basis for a good working environment, which is an important prerequisite for the economic success of our company. We are able to give and receive feedback clearly, appreciatively and empathically because we believe that open communication is the best way for personal and professional development. That is why we prefer direct communication. We treat our counterpart as we would like to be treated, and we are able to justify our decisions in an understandable way. Out of respect, we always prepare for effective and productive meetings. Conducting ourselves as partners and talking "at eye level" are the basis of satisfied customers and thus of our sustainable corporate success. 

CANCOM Werte
08
Teamwork and cooperation.

We value collegial cooperation. The secret of our success is teamwork. Working in teams is as necessary as it is natural for us. 

We are committed to cooperative behavior and guarantee a healthy working environment at all functional levels. To this end, we promote measures to create and maintain a working environment in which different knowledge and experiences are lived. In the event of conflicts of interest, we show understanding and a willingness to compromise. Our teams value cooperation and are committed to common goals, values and rules of collaboration.

CANCOM Werte
09
We use our creative leeway responsibly.

We advocate an independent way of working and make decisions for our area of responsibility. We bear the responsibility for this and use our creative leeway.

As specialists in our field, we benefit from confidence in our abilities and a wide scope for creativity. For this, we take responsibility and grow with our tasks and responsibilities. We support our teams in making their contribution to the strategic direction and act as a know-how supplier for all internal and external business partners. We believe that without risk-taking there is no innovation and without mistakes there is no learning effect. For this reason, we make conscious decisions in our area of responsibility and view mistakes as part of a transparent learning process and opportunity for further development. 

CANCOM Werte
10
Our goal is to provide excellent solutions.

We are committed to creating outstanding solutions for our tasks. 

We take on challenges to achieve the best performance. We take the initiative and actively engage in our role to solve problems with the goal of sustainable results. We focus our efforts on finding profitable solutions. In doing so, we take that one step further in our interactions with customers, suppliers, manufacturers, business partners and colleagues that makes the difference between a good solution and a very good solution.
We take responsibility for our work and prioritize tasks to meet our challenges. To this end, we optimize our internal processes and ways of working, even in complex and unforeseen situations. We know our roles and responsibilities. Therefore, we know how to allocate our time and resources according to the business strategy.