We live from the trust and loyalty of our customers. Therefore, a trusting and cooperative relationship with customers and partners is our top priority. Under the motto “fair comes first!” our behavior is based on integrity, respect and fair dealing.
The trust of our customers is our capital. We thrive on this trust and are committed to our customers. To build credibility and trust among all stakeholders, we always act with integrity. This trust depends largely on how we conduct ourselves and how we use our expertise for the benefit of our customers, shareholders, business partners, and the CANCOM Group. The customer is always at the center of our thoughts and actions. We listen to our customers, understand their needs, and make clear performance promises. We align ourselves and our processes accordingly – for an excellent customer experience. Accordingly, we always act proactively in the interests of our customers and strive in our daily work to solve our customers' problems sustainably and to create added value for our customers. In all our activities and responsibilities, we demonstrate our competence and expertise. We know our processes and apply the CANCOM guidelines in our areas of responsibility.