Service and advice

With the solutions from our public cloud portfolio, you benefit from all the classic cloud advantages such as cost flexibility, scalability and the best-of-breed approach, where you can always choose one of the leading providers in each market segment. However, the attractive prices of such cloud offerings are only possible because they are highly standardized solutions that the provider can provide automatically and without manual intervention.

The Hyperscaler Support and Consulting Dilemma
Do you have questions about the Cloud Service that may relate to your individual scenario or the initial setup before use? The support you can expect from your public cloud provider – especially if it is a hyperscaler – can naturally be very limited. If he were to develop extensive service and consulting resources on all topics that are directly or indirectly related to his cloud portfolio, he would hardly be able to bring the offers onto the market at such low prices as you as a customer would rightly expect.

We support you with our know-how
That’s why we stand firmly at your side with our many years of experience in implementing business-critical cloud projects. We offer you a comprehensive portfolio of services that add real value to the installation and use of public cloud services. For more details, please contact our Multi Cloud Team directly!

• Quicksetup Packages
  To help you get started with Microsoft Office 365 quickly, for example, we are happy to support you with our know-how when setting up your new cloud service.

• Service and Support
  Do your employees have questions about using a public cloud service or need other support? Our Multi Cloud Team will be happy to tell you what services we have available for you.

• managed services
  In some scenarios, Infrastructure as a Service in particular has a de facto concrete need for services which, for example, include SLAs with a high agreed availability or a fixed agreed storage of all data in Germany.

• Individual projects
  We are also happy to help you with very specific requirements. Our Multi Cloud Team will tell you exactly how to do this directly.

• All from a single source
  With CANCOM, you not only receive the public cloud services you need, but also supplementary services for installation or support, etc. There is also Hosted Private Cloud and On-prem Private Cloud. In IT sourcing, you benefit from central contact persons for your cloud services!